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Online Event Information


Sustainability in Packaging has transitioned to an online event for 2021!

We believe this is the best option to provide our attendees, speakers, and sponsors with the certainty they need to plan their participation in a safe, reliable way. We are leveraging innovative online tools that maximize the value you can receive from the event and make the most of your participation.

What to Expect


  • Visit the Networking Lounge to pull up an open seat and join discussions - as easy as sitting down at a table!
  • Access a list of all participants attending the event
  • View, search, filter, and sort the attendee list. Bookmark
    an attendee to talk to them later. Include your interests in your profile to leverage attendee match-making
  • Use your profile as a business card
  • Get notified when someone has viewed your profile
  • Easily request one-on-one video meetings or chat in real-time
  • Post on the live event feed to start a conversation
  • Access expert-led facilitated topic tables
  • Head over to the Sponsorship Lounge to learn more about innovative products, services, and industry solutions
  • Use your profile as a business card


  • Login to the event portal and click on 'Lounge' tab
  • Click 'Allow Access'
  • Provide the access for Mic & Camera
  • Click on a chair on any of the open tables
  • Click on 'How To Network' to see a quick guide
  • Ensure you are not connected to VPN or have any firewall restrictions


  • Hear presentations in real-time and have access to a library of recorded content you can watch any time
  • View the event agenda and add sessions of interest into your calendar
  • Access additional content from our experts and partners
  • Dedicated time to ask speaker questions following their presentations
  • Get access to the presentations for up to 90 days after the event


How do I sign-in and begin watching sessions as an attendee?

  • We recommend that you have a stable internet connectivity and that you operate with Google Chrome for a seamless experience
  • Login to the event dashboard using the link you are sent by Smithers and go to the agenda tab
  • In agenda tab you can see a complete event agenda and session details
  • Once the host starts the session on its scheduled time, click on the ‘join session’ button
  • Once the session starts make sure to click the ‘tap to unmute’ button to ensure you are able to hear the audio
  • Please note that if you leave the session page, you will need to ‘Join Session’ again

Will sessions be recorded?

Yes! If you miss a session in real-time a recording will be available! Recordings will be available for 90 days.

How can I network successfully at a virtual event?

The Hubilo platform makes it easy for attendees to meet with their peers, discuss key topics, exchange opportunities, and find ways to collaborate. Check out the networking opportunities session at the top of this page!

Why aren’t you doing a live event?

Based on the current situation with COVID-19, we cannot guarantee that we can run the event safely and successfully in a live environment. The safety of our attendees is paramount to our planning. After consultation with many of our regular participants, we also think that uncertainty around corporate travel policies will have a detrimental effect on attendance. While a live event could be possible in the fall, we want to provide the comfort of certainty to our audience so that they can plan with confidence.

Why not just postpone to next year?

The purpose of the event is to provide a high level forum for industry leadership to share perspectives and make connections. We believe these original goals are still relevant and are more important now than ever as the industry navigates the current challenges, and so we want to provide a way to support the industry and enable attendees to accomplish their learning and networking goals in a safe way.

How will the online event be different than the in-person events?

We don’t think the usual event format will work in a virtual environment, and we aren’t going to try and replicate it. Instead we are going to leverage the benefits of digital by providing an interactive agenda of live sessions, pre-recorded content, and facilitated networking to enable attendees to choose the sessions that most suits their interests and availability. We are also utilizing an online event program that will make it easy to take advantage of unique, beneficial networking opportunities.

I don’t want to participate anymore. Can I cancel?

We understand that virtual events are different and it’s going to take time for everyone to get comfortable with them. We would like to explore ideas with you and demonstrate some of the capabilities we are developing before you make that decision. If, after we have shown you the options, you still want to cancel, you can either transfer your booking to next year’s event or apply for a refund.

Which browsers work best?

Minimum Operating Requirements

  • Mac OS - Version 10 or later
  • iPhone & iPad OS - Version 13 or later
  • Windows OS - Version 8 or later
  • Android OS - Android 5 or later

Suggested Browser

  • MacBook:
    Google Chrome - Version 83 or later, Safari - Version 13 or later, Firefox - Version 76 or later
  • Windows: Google Chrome - Version 83 or later, Firefox - Version 77 or later
  • ipad & iPhone: Safari - Version 13 or later
  • Android: Google Chrome - Version 81 or later

**Disable Pop-up blocker on the browser | Click here to know more about it.

To view operating requirements for Zoom App (Mandatory for Host & Speaker)

Click here for Windows, macOS, and Linux

Click here for iOS, iPadOS, and Android

Click here to know more about: Allowing, selecting, and switching your mic & camera settings in browser